- We dispatch 99% of items within 4 days of delivery.
- Some items take longer to make and are dispatched in 5 days.
- All dispatch times are estimates only.
- All delivery dates are ‘proposed’ and are not guaranteed because we do not control the courier.
- To speed up delivery, please look out for an artwork email. You need to confirm your artwork before your order can begin.
- We use DPD for all deliveries.
- DPD will provide a tracking number when we ship your order.
- Once you receive your tracking number, you can track your order here.
- Standard delivery is free for orders over £75 delivered to the UK mainland.
- For orders to Scotland, NI and the Channel Islands, a £20 delivery charge applies.
- Standard delivery takes 4-5 days on average but can take as long as 10 days.
Blank orders (no customisation) are shipped the day following your order. The average delivery time is 4 days.
24-hour dispatch is available on some blank orders. To qualify for 24-hour dispatch, you must order no later than 12pm.
Saturday delivery is only available on products that qualify for 24-hour dispatch. You must order by 12pm on Friday.
Delivery before 10pm is premium delivery charged at £19.99. DPD will deliver your order and we will provide a tracking number. A £4.99 garment charge applies for customised items.
Delivery before 12pm is premium delivery charged at £18.99. DPD will deliver your order and we will provide a tracking number. A £4.99 garment charge applies for customised items.
Click & Collect is available close to our Manchester warehouse. Please note we do not offer a national click and collect service.
All deliveries require a signature, so please make sure someone is in. If you are not available at the time of your delivery, you can reschedule with DPD.
Products shipped with customisation are shipped following order completion; this can take as many as 5-days from the date of order. Please allow up to 10 days to receive your order (this does not apply to items with next-day delivery).
24-hour delivery, next-day delivery, delivery by 10am and other special delivery types require additional payment. You need to select the delivery method when you checkout. If you have any questions, please contact us.